TERMS & CONDITIONS
1. General
a. Any quotation is given and any order is accepted on the express understanding that unless otherwise agreed in writing the following conditions of contract shall apply to the exclusion of all others. Our liability under any such contract is expressly limited as provided by such conditions.
b. No contract shall be formed until; we accept your order.
c. All quotations are made and given in good faith and although we exercise care as to their accuracy we reserve the right to correct any errors and omissions. You are obliged to inform us of any special requirements.
d. The extent of our supply is limited to that shown in the quotation, purchase order or on our website.
2. Price
a. The price quoted except as otherwise expressly stated in the quotation is on the basis of delivery ex works and is strictly net.
b. Prices are subject to alteration without notice and the price ruling at the date of dispatch of goods will be the contract price. Written notification to you of amendments to prices in respect of outstanding deliveries shall be conclusive evidence of change.
c. If any Iaw, order, regulation, by-law, tax or duty, etc. applicable to the Contract is made after the date of the quotation the contract price shall be increased or decreased accordingly.
d. Except where otherwise stated, all prices are exclusive of Value Added Tax.
3. Drawings / Brochures etc
All drawings, illustrations, etc., accompanying our quotation, or contained in our catalogues, price list, or advertisements must be regarded as approximate only and are not binding in detail unless stated so to be in our quotation. All weights, measurements, powers, capacities and other particulars of goods offered by us are stated in good faith as being approximately correct, but deviations there from shall not vitiate the contract or be made the basis of any claim against us.
4. Terms of Payment
If no other terms of payment have been agreed the terms will be due immediately upon order either via credit / debit card, PayPal or BACS. Where a customer account has been created and a purchase order issue, the payment terms are net cash30days from date of invoice. Where the contract calls for part payment with order, goods will not be dispatched until receipt of the agreed part-payment. On overdue accounts, we will charge interest at the rate of 4% above bank base rate. We reserve the right to amend the terms of payment at our discretion prior to official acknowledgement of order.
5. Force Majeure
Should design, manufacture, dispatch, installation or commissioning of the equipment be hindered or delayed on your instructions or lack of instructions or by reason of any act or emission of yours or by any cause whatsoever beyond our control, (including but not limited to war, riot, accident, fire, storm, flood, industrial dispute, shortage of raw material or delay in delivery of materials by our suppliers) a reasonable extension of time shall be granted and the contract price, be increased to cover any expense incurred by and due thereto and we shall not be liable or be deemed to be in breach of the contract for any such delay in performing, or any failure to perform, any of our obligations in relation to the contract.
6. Delivery and Execution
a. Delivery dates are estimates only. We will make every effort to keep to them but will not accept any liability for any financial or other loss for failure to do so.
b. If we are prevented by your instructions or lack of instructions or any actor emission of yours from dispatching material that is ready for dispatch then the costs involved in storage, protection, insurance, making good, re-inspection and delivery from store shall be added to the contract price.
c. Should any delayed delivery period exceed 6 months then the delayed goods shall be at your risk on the expiry of this 6 month period.
d. Each delivery where goods are to be delivered by separate instalments shall be deemed to be a separate contract and failure on our part to make any delivery shall not affect the balance of, or entitle you to cancel the contract.
e. Unless otherwise expressly agreed the contract is limited to supply ex-works. You shall be responsible for delivery to site, off-loading, storage and transport of the goods and equipment on delivery to site.
7. Damage, Loss or Non-delivery
Notice must be given to the carrier and to us in writing (otherwise than on the carrier's delivery note) within the following time limits.
(i)In the case of damage or partial loss or non-delivery of any part of a consignment, the packing and contents must be returned for inspection within 7 DAYS of the delivery or part delivery.
(ii)In the case of non-delivery of the whole of the consignment within 14 DAYS of the carrier's scheduled time of arrival.
8. Property and Risk
a. The risk of goods shall pass to you on delivery and you shall insure them against all usual risks until the price is paid in full.
b. The property in the goods shall not pass until the price is paid in full.
c.If nevertheless you sell the goods before they have been paid for in fullyou shall hold the proceeds of the sale in trust for us.
d.If any part: of the price shall be outstanding for more than 28 days weshall be entitled to take possession of the goods.
9. Return of Goods
Goods returned must be carriage paid at your risk and will not be accepted without our prior written approval. All goods returned other than for faulty merchandise or wrongful delivery of quantity or type shall incur a handling charge of 20% on the invoice value, exclusive of discount.
10. Guarantee
We shall not be liable for any claim for damages whether for direct or consequential loss, loss of profit or expenses howsoever arising, our sole liability being as follows:-
10.1 Performance.
a. In the case of equipment for which we offer a performance guarantee such performance is shown in the appropriate schedule of the quotation and we accept no responsibility in respect of any guarantee unless the equipment shall be put into operation by us; nor for damage to the equipment if any part of it has been altered or modified in any way without our written consent.
b. Any guarantees to the performance of the equipment we based on the design parameters specified in our quotation and any liability under the contract is subject to these parameters being representative of the operating conditions. Where applicable chemical regenerants must be commercially pure. The equipment must be operated in strict accordance with our instructions.
c. If you claim that the equipment does not perform as guaranteed we will consider your claim in accordance with the terms contained herein. We reserve the right to send a representative to investigate; if our representative is able to achieve guaranteed performance without alteration other than routine adjustments then such visits are to be at your expense.
d. Performance figures indicated by us are those expected when the product has been operated strictly in accordance with our instructions. These figures are based on the assumption that there is no change in the design parameters which have been presented to you or stated to you in good faith by us. They are estimates based on careful calculation and put forward in good faith but not guaranteed and we shall not be liable for any claim for damages therewith whether for direct or consequential loss, loss of profit or expenses incurred in connection.
10.2 Materials and Workmanship
a. We warrant all materials and workmanship to be free from defects, and undertake to replace or repair free of charge at our works or elsewhere, the choice being our option, any parts shown to be defective within the period stated below, fair wear and tear excepted. This warranty does not extend to parts, materials or equipment not manufactured by us in respect of which you shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to us.
b. Our liability under this clause is strictly limited to either making good such defective parts in a manner decided by us or by the repayment of any sum of money already paid by you in respect of the rejected part. In either case we shall not be liable for any other loss or damage or in director consequential loss or loss of profit or expenditure of labour not authorised by us.
c. Expendable items are excluded from the warranty.
d. The periods covered by the guarantees shall be 12months from delivery or readiness for dispatch if delivery is delayed by you.
11. Limitation of Liability
a. All express or implied conditions statements and warranties statutory or otherwise as to quality of the goods or correspondence with description
or sample or fitness for any purpose or otherwise, are hereby expressly excluded, our liability being expressly as stated in clause 11.
b. All recommendations and advice given by us or our servants or agents to you or your servants or agents as to the mode of storing applying or using any goods supplied by us are given in good faith but without liability. We shall not be responsible for any injury, loss or damage whatsoever caused either directly or indirectly by the contract goods or by any act or omission in connection therewith, other than personal injury caused by our negligence as defined in section I of the Unfair Contract Terms Act 1977.
c. If you use or sell the goods in such a manner as to infringe any patent rights we shall not be responsible for such infringement and you agree to indemnify us from and against all liability arising therefrom.
12. Default
Without prejudice to any other rights we may at our option by notice inwriting to you cancel the contract forthwith If:-
(i)You commit any breach of any of the terms of the contract, PROVIDED if such breach is in our opinion remediable that we have previously given you notice thereof and the same has not been remedied within seven days thereafter.
(ii)You become bankrupt or commit any act of bankruptcy or enter into an arrangement with your creditors or if you are put into liquidation otherwise than voluntary liquidation for the purpose only of amalgamation or reconstruction or if a receiver or administrator is appointed over any of your assets or undertaking or any part thereof.
13. Supply of Services
If your order involves us in providing any services, the provision of such services shall be governed by our Conditions of Sale (Supply of Services) or our Conditions of Sale (Service Agreement) as appropriate.
The terms of the Service Agreement and all Services are as follows:
Any cancellations or change to the pre-booked visit must be done so within 24 hours of the agreed date or PWEL may charge a late cancellation fee at our discretion.
If we are unable to carry out the service on arrival to site on the agreed date due to circumstances outside of our control, we reserve the right to charge an aborted visit fee based on our standard day rate.
14. Legal Construction
The contract shall in all respects be governed by English law and the parties hereto submit to the non-exclusive jurisdiction of the English Courts.
CUSTOMER CARE
We accept a variety of payment methods, including credit and debit cards, PayPal, and offline payments such as BACS. Choose the option that works best for you and rest assured that your transaction will be safe and secure.
SPECIAL REQUESTS
We have been trading since 2007, and whilst selling online might be new, our experience isn't! If you would like to discuss your requirements with our sales team or prefer to set up a trade account with us, then please get in touch.
After a large amount of filters? Give us a call or send us an email and we can discuss bulk order discounts on all of our products.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments (BACS - Trade Accounts Only)